Q&A

Who operates the Gaming Career Institute?

The Greater Boston Gaming Career Institute is operated by Cambridge college, in collaboration with Encore Boston Harbor and under licensure by the Massachusetts Gaming Commission.

Where will the school be located?

The Greater Boston Gaming Center Institute will be located at 510 Rutherford Avenue in Charlestown, in the Hood Business Park. The school is less than two miles from Encore Boston Harbor and a short walk away from the MBTA's Sullivan Square Orange Line Station.

How do I get to the Gaming Career Institute?

Students are encouraged to take public transit [Orange Line and buses] to Sullivan Station. The Institute is a 5-7 minute walk from the station. Inexpensive, public parking is also located nearby.

Is any prior casino or hospitality experience required to be a dealer?

No. Having a friendly and outgoing personality, along with basic math skills, are the only requirements.

Do I need to be proficient in math or statistics to be a dealer?

A basic understanding of multiplication, division, addition and subtraction is required.

Do I need to quit my current job to be a dealer?

There will be dealer openings at Encore Boston Harbor for full-time and part-time applicants.

How old must I be to apply?

Anyone 18 years of age and older can work as a dealer, although you must be over 21 years of age to gamble in Massachusetts.

Who is teaching the courses?

Gaming courses in each program will be taught by professional dealers—many from Las Vegas and who are employed by Encore Boston Harbor.

What is the cost for the program?

The cost for each initial program offering—Perfecting Poker and Mastering Blackjack—is $700 per program.

How can I pay for tuition?

The Gaming Career Institute accepts checks and all major credit cards. Payment plans are also available.

How much time is required to take the program?

The curriculum requires approximately 16 hours per week, four days a week (Monday through Thursday). Perfecting Poker runs for 14 weeks, while Mastering Blackjack runs for 9 weeks.

When are classes held?

July sessions are held on the weekends. Saturday and Sunday 8 a.m. to 4:30 p.m.

Do I have to show up at the same time every day, every week?

Yes. You must stay with the class time you choose for the duration for the program. For example, if you choose the 1 p.m. time slot, you are required to show up for classes at that time for every class, every week.

Is attendance mandatory?

Daily attendance is absolutely essential to successfully complete each program. A student who misses two (2) consecutive days will automatically be dismissed from the program and can only re-enter with the approval of the instructor.

What if I am sick or class is cancelled due to weather?

Makeup days are built into the schedule. If a student misses class for any reason, he or she is responsible for making arrangements to satisfy program time requirements.

What happens if I am late for class?

Every student must arrive for class on time. Tardiness is counted in half-hour increments (for example, if you arrive at 1:05 p.m. for an 1 p.m. class, you will be counted as being a half-hour late. Late time is counted as missed class time against total program hours.

Is there any homework between classes?

All materials and skills introduced in class should be reviewed and practiced before the start of the next class. Failure to practice can result in poor progress and not graduating from the program.

Are there any tests?

Students will be evaluated by written and verbal tests as they progress through the program.

What is required to graduate and earn a certificate?

To graduate from the program and earn a certificate, you will be required to attend the classes and pass all tests. To become qualified for a job at Encore Boston Harbor, you will be required to graduate from the program, pass an audition with Encore Boston Harbor, obtain a Massachusetts Gaming Commission license, and pass a comprehensive background check and drug test.

When will the Summer Semester start?

Classes for summer sessions started in June (week days) and July 2019 (weekends).

How much will I make as a dealer at Encore Boston Harbor?

We anticipate that full-time dealers at Encore Boston Harbor could earn a competitive wage, plus tips and benefits.

Will this qualify me for a dealer job at other resorts?

Yes. Graduates of the Institute will be prepared to work at any other casino.

What are the requirements of working at Encore Boston Harbor?

All employees of Encore Boston Harbor must be licensed by the Massachusetts Gaming Commission and pass a mandatory background check and drug test.

When can I apply?

Prospective students can apply today via the application links on this website.

All candidates for employment are required to obtain a Certificate of Good Standing from the Massachusetts Department of Revenue to receive the MA Gaming Commission License. A step by step guide is provided here.